On the BMAP/G/1 G-queues with second optional service and multiple vacations

This paper deals with an BMAP/G/1 G-queues with second optional service and multiple vacations. Arrivals of positive customers and negative customers follow a batch Markovian arrival process (BMAP) and Markovian arrival process (MAP), respectively. After completion of the essential service of a customer, it may go for a second phase of service. The arrival of a negative customer removes the customer being in service. The server leaves for a vacation as soon as the system empties and is allowed to take repeated (multiple) vacations. By using the supplementary variables method and the censoring technique, we obtain the queue length distributions. We obtain the mean of the busy period based on the renewal theory.