Management practices in substance abuse treatment programs

Efforts to understand how to improve the delivery of substance abuse treatment have led to a recent call for studies on the “business of addiction treatment.” This study adapts an innovative survey tool to collect baseline management practice data from 147 addiction treatment programs enrolled in the Network for the Improvement of Addiction Treatment 200 project. Measures of “good” management practice were strongly associated with days to treatment admission. Management practice scores were weakly associated with revenues per employee but were not correlated with operating margins. Better management practices were more prevalent among programs with a higher number of competitors in their catchment area.