Antecedents and consequences of perceived value in Mobile Government continuance use: An empirical research in China

• We construct a post-adoption model of m-government continuance use in China.
• Satisfaction and trust were used for measuring government IS success.
• Three-dimensional trust construct was contained as consequences of perceived value.
• Perceived ease of use has a nonsignificant impact on perceived value.

This paper examines the antecedents and consequences of perceived value in m-government continuance use. Drawing upon service science studies and Chinese m-government context, a research model is constructed by extending the technology acceptance model (TAM). Data collected from a field survey of 326 m-government users are analyzed to test the proposed hypotheses. The results indicate that perceived value is strongly influenced by mobility, perceived usefulness and security, which is, in turn, significant impact on satisfaction and trust in technology, trust in agent and trust in government. These results contribute to drawing attention to the important role of perceived value in m-government continuance use and providing a new view that supplements to the extant technology acceptance research.