Neurophysiological correlates in interface design: An HCI perspective

Objective: The current study examines the changes in functional connectivity that occurs when expert users adapt to an alternate mapping. Background: Research has indicated that interfaces that are similar will result in more errors and may contribute to confusion. Methods: Six volunteers were recruited to determine the neurophysiological changes that occur when users are exposed to an alternate mapping once an internal mental model is formed. Results: The results indicated a change in synchronization after alterations to the button mappings occurred. By altering the layout or order of the task, a difference in the activation pattern was observed. New areas became synchronized while synchronized activity that was present in the developed internal model became desynchronized. Altering the complexity of the task resulted in different patterns of activation recorded on the quantitative electroencephalogram (QEEG). Conclusion: Users often form a schema when learning a device and subsequent interactions are compared to the mental model formed during the initial learning phase. If the newer interface differs significantly a new schema is formed, resulting in a different pattern of synchronization recorded on the QEEG. Application: The use of this knowledge can assist in the development of new interfaces. If the intent is to create a similar interface design, the activation pattern should remain the same indicating that the old schema can be applied. An interface that displays a different cognitive pattern will indicate that a new schema was developed.