Home-based communication system for older adults and their remote family

As in many Latin–American countries, in Mexico many older adults live alone as a result of the migration of one or more of their relatives, mostly to the USA. Thus, not only do they live alone, but they might seldom see these relatives for long periods, even though they often depend on them financially. With the goal of designing appropriate communication technology for seniors and their relatives experiencing this situation, we conducted interviews and evaluated scenarios and prototypes to reveal the practical ways they maintain emotional ties despite the distance. Based on those findings, we envisioned a communication system through which seniors and their relatives can maintain close social ties by sharing information, personal reminiscences and stories. We found that older adults perceived the system as a richer, natural form of communication with their relatives that could facilitate their integration into the networks that currently connect members of their families.