Assessing emotions related to learning new software: The computer emotion scale

To date, little research has been done on the role of emotions with respect to computer related behaviours. The purpose of this study was to develop a reliable, valid scale to assess emotions while learning with computers. Four emotions (anger, anxiety, happiness, and sadness), selected after a detailed review of the research, were evaluated. Internally reliability estimates were acceptable. Construct validity was confirmed by an exploratory factor analysis. Convergent validity was supported by strong correlations among emotions and affective attitude, but not cognitive and behavioural attitudes. Finally, predictive validity was corroborated by consistent and significant correlations among emotion, computer knowledge, and use.