Applying the job demands resources model to understand technology as a predictor of turnover intentions

Based on the Job Demands Resources model (Bakker & Demerouti, 2007), we empirically investigate how technology-based job autonomy, technology-based job overload, and technology-based job monitoring impact job attitudes and employee intentions to turnover. Using a sample of 326 full time employees, we found that the resource of technology-based job autonomy worked through job engagement, job satisfaction, and organizational commitment to lower employee turnover intentions. Simultaneously, the demands of technology-based job overload and technology-based job monitoring worked through job tension and job satisfaction, but not organizational commitment, to impact intentions to turnover. Implications and opportunities for future research of examining technology-based job characteristics are discussed.