Determinants of firms' knowledge management system implementation: An empirical study

Based on innovation diffusion theory and technology-organization-environment framework, this study develops and tests an integrated model of knowledge management systems implementation for businesses. Survey data were collected from 291 businesses in Taiwan. Confirmatory factor analysis and logistic regression technique were used test the hypothesized relationships. The results show that technological innovation factors (perceived benefits, complexity, and compatibility), organizational factors (top management support, organizational culture), and environmental factors (competitive pressure) are significant influences on KMS implementation in firms. Finally, the implications and future research on KMS implementation are discussed.