کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
6837924 618427 2016 6 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Social media and crisis management: CERC, search strategies, and Twitter content
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر نرم افزارهای علوم کامپیوتر
پیش نمایش صفحه اول مقاله
Social media and crisis management: CERC, search strategies, and Twitter content
چکیده انگلیسی
The current manuscript explores Twitter use and content in the precrisis stages of a major weather event in the northeast. A multi-level content analysis of tweets collected in the lead up to landfall suggests that emergency management agencies largely underutilized the medium, and that actionable information was easier to find when searching along localized hashtags. The findings are discussed in terms of the Crisis and Emergency Risk Communication (CERC) model of crisis management and implications for emergency management agencies.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Computers in Human Behavior - Volume 54, January 2016, Pages 647-652
نویسندگان
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