Disseminating real-time bus arrival information via QRcode tagged bus stops: a case study of user take-up and reaction in Southampton, UK

The results suggested that there was very little variation in the use of QR codes at stops by day of the week or between peak and inter-peak times but there were variations by geographical area. QR code use improved wait time acceptability and feelings of safety and well-being with the vast majority of users finding the system easy to use.