کد مقاله | کد نشریه | سال انتشار | مقاله انگلیسی | نسخه تمام متن |
---|---|---|---|---|
10256077 | 162524 | 2005 | 8 صفحه PDF | دانلود رایگان |
عنوان انگلیسی مقاله ISI
Going head to head: Content analysis of high profile conflicts as played out in the press
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کلمات کلیدی
موضوعات مرتبط
علوم انسانی و اجتماعی
مدیریت، کسب و کار و حسابداری
بازاریابی و مدیریت بازار
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چکیده انگلیسی
Content analyses of news coverage for high profile conflicts (the U.S. Department of Agriculture, American Airlines, Massachusetts Military Reservation, United Parcel Service) provide a natural history of the use of the contingency theory in public relations. The content analysis tracked the changing stances of organizations moving on the continuum from pure advocacy to pure accommodation, in response to a number of contingent factors that can just as readily move an organization toward accommodation as toward advocacy. Integrating conflict and conflict resolution models from the conflict literature with the contingency theory in public relations, results confirm that strategies as well as stances of an organization and its public change over time. This change over time has been influenced predominantly by two contingent factors: internal threats and external threats. Both parties in each conflict demonstrated overall advocacy and employed a contending strategy predominantly during the conflict management process.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Public Relations Review - Volume 31, Issue 3, September 2005, Pages 399-406
Journal: Public Relations Review - Volume 31, Issue 3, September 2005, Pages 399-406
نویسندگان
Jae-Hwa Shin, I-Huei Cheng, Yan Jin, Glen T. Cameron,