Why do women pay more than they should? A mixed methods study of the implementation gap in a policy to subsidize the costs of deliveries in Burkina Faso

In 2007, Burkina Faso launched a public policy to subsidize 80% of the cost of normal deliveries. Although women are required to pay only the remaining 20%, i.e., 900 F CFA (1.4 Euros), some qualitative evidence suggests they actually pay more.The aim of this study is to test and then (if confirmed) to understand the hypothesis that the amounts paid by women are more than the official fee, i.e., their 20% portion.A mixed method sequential explanatory design giving equal priority to both quantitative (n = 883) and qualitative (n = 50) methods was used in a rural health district of Ouargaye.Half (50%, median) of the women reported paying more than the official fee for a delivery. Health workers questioned the methodology of the study and the veracity of the women's reports. The three most plausible explanations for this payment disparity are: (i) the payments were for products used that were not part of the delivery kit covered by the official fee; (ii) the implementers had difficulty in understanding the policy; and (iii) there was improper conduct on the part of some health workers.Institutional design and organizational practices, as well as weak rule enforcement and organizational capacity, need to be considered more carefully to avoid an implementation gap in this public policy.

► The quantitative strand show that half of the women reported paying more than the official fee for a normal delivery.
► The qualitative strand show difficulties in the delivery kit, in understanding the policy and improper conduct on some health workers.
► Some lessons learned for improving the implementation of fees subsidization policies are provided.