A survey of program evaluation practices in family-centered pediatric rehabilitation settings

• The respondents’ rehabilitation centers do not engage in all forms of evaluation.
• Few centers have an employee whose primary responsibility is evaluation.
• Less than one in five survey respondents have formal training in evaluation.
• There is a need to incorporate family-centered behaviors into evaluation activities.

Program evaluation is becoming increasingly important in pediatric rehabilitation settings that adhere to the family-centered service (FCS) philosophy. However, researchers know little about the specific evaluation activities occurring in these settings or the extent to which evaluators/service providers uphold FCS in their program evaluation activities. Through a questionnaire survey, this study aimed to document evaluators/service providers’ perceptions of the level of program evaluation occurring in their Canadian pediatric rehabilitation centers. It also investigated the extent to which evaluators/service providers perceive program evaluation practices at their centers to be consistent with the FCS context of Canadian pediatric rehabilitation settings. The findings suggested that the amount of evaluation activities occurring within the respondents’ centers is variable; that the majority of individuals working in program evaluation do not have formal training in it; and that the respondents’ centers have limited resources for evaluation. The study also showed that staff members believe their centers’ evaluation activities are somewhat consistent with FCS philosophy, but that improvements are needed.