کد مقاله کد نشریه سال انتشار مقاله انگلیسی نسخه تمام متن
4937786 1434626 2016 12 صفحه PDF دانلود رایگان
عنوان انگلیسی مقاله ISI
Why do employees resist knowledge management systems? An empirical study from the status quo bias and inertia perspectives
ترجمه فارسی عنوان
چرا کارکنان در برابر سیستم مدیریت دانش مقاومت می کنند؟ یک مطالعه تجربی از دیدگاه های بی طرفی و پدیده ای از وضعیت موجود
کلمات کلیدی
مدیریت دانش، سیستم های مدیریت دانش، مقاومت در برابر کاربر، وضعیت فعلی تعصب، اینرسی،
موضوعات مرتبط
مهندسی و علوم پایه مهندسی کامپیوتر نرم افزارهای علوم کامپیوتر
چکیده انگلیسی
Resistance to KMS (Knowledge Management Systems) is one of the major reasons frequently cited for the failure of knowledge management initiatives. Although prior studies have employed various theoretical perspectives to explain user resistance behavior, the research on the resistance to KMS has been lacking. Furthermore, extant studies on the resistance to information systems in an organization focus mainly on the mandatory use context. Considering that the adoption of or resistance to KMS is basically an individual decision and should be based on the employee's previous personal knowledge management practice, this research employs the status quo bias perspective to investigate the KMS resistance phenomenon. A survey was conducted in a large petrochemical enterprise in China at the initiative stage of a knowledge management project. The results indicate that loss aversion, transition costs and social norms have positive effects on KMS resistance intention. Meanwhile, inertia positively moderates the impact of status quo bias (i.e., loss aversion, transition costs and social norms) on KMS resistance intention.
ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Computers in Human Behavior - Volume 65, December 2016, Pages 189-200
نویسندگان
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