The patient manager system: Increasing clinical efficiency while exceeding your patient's expectations

In an environment where orthodontic practices need to differentiate themselves, the patient manager system is an ideal strategy. It allows for very personalized customer service and a unique orthodontic experience for every patient and their family. In orthodontics, the patient manager system is an organizational strategy where each patient is paired with a clinical technician who will work with them throughout all stages of treatment. Each patient is assigned their own personal concierge, partnered with them from the beginning of treatment to the end, to ensure they achieve their treatment goals while having an exceptional experience. This system benefits not only patients, but doctors and staff as well, regardless of practice size.