Improving the robustness and resilience properties of maintenance

This paper intends to investigate what robustness and resilience properties exist in maintenance and how these can be improved in relation to maintenance interaction with other areas such as production and support and in turn improve the robustness and resilience of the process industries organization. The objective is to improve the robustness and resilience of the organization as a whole. This is realized on the basis of the perspectives of organizational accidents: energy-barrier model, normal accident theory (NAT), high reliability organizations (HRO) theory, man-made disaster (MMD) theory, conflicting objectives, adaptation and drift (COAD) theory and resilience engineering. Based on this, recommendations for improving the maintenance robustness and resilience were proposed.