کد مقاله کد نشریه سال انتشار مقاله انگلیسی ترجمه فارسی نسخه تمام متن
94436 160295 2016 11 صفحه PDF سفارش دهید دانلود کنید
عنوان انگلیسی مقاله ISI
The role of work stressors, coping strategies and coping resources in the process of workplace bullying: A systematic review and development of a comprehensive model
ترجمه فارسی عنوان
نقش عوامل استرس زای کار، روش‌های مقابله با و منابع مقابله در روند زورگویی در محیط کار: بررسی سیستماتیک و توسعه یک مدل جامع
کلمات کلیدی
مقابله منابع؛ استراتژی های مقابله ای احساسات متمرکز ؛ استراتژی های مقابله ای مسئله محور ؛ مرور نظاممند؛ زورگویی در محل کار؛ عوامل استرس زای کار
موضوعات مرتبط
علوم پزشکی و سلامت پزشکی و دندانپزشکی پزشکی قانونی
چکیده انگلیسی


• About the interaction between work stressors and coping in the bullying process
• Systematic review for the development of a comprehensive model
• Recommendations for future research on workplace bullying

Both work- and person-related factors may trigger workplace bullying. Work-related factors, such as role stressors, can create a stressful work environment leading to bullying. Additionally, person-related factors, such as emotion-focused coping, could make employees more vulnerable to bullying. In this study, we aimed to develop a comprehensive model integrating these factors. We systematically reviewed studies published between 1984 and 2014. First, we identified the most relevant work-related stressors (role conflict, workload, role ambiguity, job insecurity and cognitive demands) as predictors of being a target of workplace bullying. Second, problem-focused and emotion-focused coping strategies that may moderate the association between stressors and targets of bullying were identified. Third, coping resources that are associated with coping strategies were indicated. Results suggested a model in which reappraisal coping, confrontive coping, practical coping, direct coping, active coping, social support (problem-focused coping) and self-care (emotion-focused coping) decrease the association between work stressors and bullying (i.e. buffer-effect). Wishful thinking, emotional coping, avoidance, recreation, social support and suppression (emotion-focused coping) increase this association (i.e. boost-effect). Coping resources (locus of control, self-efficacy, optimism, co-workers support, supervisor support, task complexity, participation in decision-making, autonomy and continuance commitment) related positively to problem-focused coping strategies and negatively to emotion-focused coping strategies.

ناشر
Database: Elsevier - ScienceDirect (ساینس دایرکت)
Journal: Aggression and Violent Behavior - Volume 29, July–August 2016, Pages 61–71
نویسندگان
, , , , ,