How can organizational learning be modeled and measured?

This paper introduces questions pertaining to the nature of organizational learning and how it can be measured and modeled. The four papers that constitute this special issue on organizational learning are summarized. The nature of organizational learning found in these papers is described in terms that extend a commonly accepted definition of individual learning. A model of organizational learning consistent with these papers and based on a socially-situated, information-processing view of learning is developed along with associated measures of learning appropriate to the models. Aspects of a model of organizational learning and associated measures are then presented along with suggestions for further investigation in the area of organizational learning.