An appraisal of public water supply and coverage in Mzuzu City, northern Malawi

► Problems of public water supply and coverage in Mzuzu City were evaluated. ► Majority of the population in planned settlements has access to piped water. ► There is inequitable distribution of water points in Mzuzu City. ► Water supply services are unreliable in Mzuzu City. ► Financial losses affect public water supply in Mzuzu City.